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Adobe Experience Platform

Get a true 360-degree view of your buyers. Our source connector sends deep content engagement data from PathFactory directly into Adobe Experience Platform (AEP), enriching your unified profiles with powerful first-party insights.

Data & Analytics
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The Challenge

Your Customer Profiles Are Incomplete

Missing a Key Signal

Your AEP profiles have demographic and transactional data, but they lack the most powerful indicator of intent: deep engagement with your content.

A Disconnected View

Your content engagement data lives in a silo, separate from your main customer data platform, making true cross-channel personalization impossible.

Weak Segmentation

Without knowing which topics and assets your buyers truly care about, your segments are based on assumptions, not real-time behavior.

Our Approach

The AEP Integration Playbook

Step 1: Capture Deep Engagement Data

PathFactory captures second-by-second content consumption data, including time spent on each asset and the topics of interest.

Step 2: Send Data to AEP

Our source connector seamlessly streams this rich engagement data into AEP, mapping it to your unified customer profiles using a shared Experience Cloud ID.

Step 3: Power Smarter Experiences

Use this newly enriched data in Adobe's ecosystem to build more powerful segments, trigger more relevant journeys, and power true cross-channel personalization.

Playbook

Your New AEP Plays

Build High-Intent Segments

Create audiences in AEP based on users who have spent significant time with content on a specific topic, like 'cloud security'.

Enhance Cross-Channel Journeys

Use deep content engagement as a trigger in Adobe Journey Optimizer to send a hyper-relevant follow-up email or personalized ad.

Get a True 360-Degree View

Combine PathFactory's content intelligence with all your other data sources in AEP to get a complete, unified view of every customer.