Last Modified: August 1, 2025
This PathFactory Sub-Processors Page is incorporated into the Agreement. This page explains how PathFactory engages with Sub-Processors.
Infrastructure Sub-Processors
To help PathFactory deliver the Subscription Service, we engage Sub-Processors to support our infrastructure.
| Third Party Sub-Processor | Purpose | Applicable Service | US Data Center Sub-Processer Location: United States | EU Data Center Sub-Processor Location: EU or Other |
|---|---|---|---|---|
| Amazon Web Services, Inc. | Hosting & Infrastructure | Used as an on-demand cloud computing platforms and APIs | United States | Ireland |
| Amazon Web Services, Inc. | Content Delivery Network | Used as a web infrastructure and website security, providing content delivery network services, DDoS mitigation, internet security, and distributed domain name server services | United States (Traffic routed to nearest local data center) | Ireland (Traffic routed to nearest local data center) |
| MongoDB | Infrastructure | Storage | United States | Ireland |
| 6Sense | Infrastructure | Used to identify visitor and account firmographic details via IP lookup | United States | N/A |
| Sigma | Infrastructure | Data Visualization and Reporting | United States | N/A |
| Looker | Infrastructure | Data Visualization and Reporting | United States | N/A |
| Snowflake, Inc. | Infrastructure | Data warehouse and storage | United States | Ireland |
| FiveTran | Infrastructure | Data extraction | United States | Ireland and Local Data Centers (Global) |
| GainSight | Infrastructure | Analytics provider that measures how effectively customers are using the platform to improve usability | United States | N/A |
| Intercom, Inc. | Infrastructure | Used to provide chat support to our customers | United States | AWS European |
| OpenAI, LLC | Infrastructure | Optional: Used for ChatFactory, data extraction, tagging, translations and landing page creation | United States | N/A |
| Demandbase, Inc. | Infrastructure | Used to identify visitor and account firmographic details via IP lookup | United States | N/A |
| Azure OpenAI | Infrastructure | Optional: Used for ChatFactory, data extraction, tagging, translations and landing page creation | United States | N/A |
| Firecrawl | Infrastructure | Optional: Data extraction | United States | N/A |
| Groq | Infrastructure | Optional: Used for ChatFactory, data extraction, tagging, translations and landing page creation | United States | N/A |
| Snowplow (https://snowplow.io) | Infrastructure | Used for event tracking data pipeline | United States | N/A |
PathFactory Affiliate Sub-Processors
To help PathFactory deliver the Subscription Service, we engage PathFactory Affiliates as Sub-Processors to assist with the Subscription Services. By agreeing to the DPA, you agree all of these Sub-Processors may have access to Customer Data.
| Third Party Sub-Processor | Purpose | Location of Service |
|---|---|---|
| PathFactory Inc. | Services & Support | Canada |
| PathFactory Corp. | Services & Support | United States |
| Seneca Global, Inc. | Services & Support | India |
| Tatras Data USA Inc | Services & Support | United States |
| OntoLabs, LLC | Services & Support | United States |
| Flyp Technologies Inc. d.b.a. Uberflip | Uberflip Services | Canada & United States |
Updates to this Page
Due to the nature of our business, our business needs and services providers may change from time to time and will be reflected on this page.
You may subscribe to receive notifications by email if we update this page to add or replace any Sub-Processors, if any of our Sub-Processors materially change the services that they provide, or if they change the country from which they provide them. To subscribe please complete this form. If you opt-in to receive such email, we will notify you prior to any such change.